(updated 11th April 2026)

Privacy Policy


Aytexcel, accessible from aytexcel.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Aytexcel and how we use it.

1. Information We Collect

When you visit our website, make a purchase, or interact with our services, we may collect the following information:

  • Personal Identification Information: Name, email address, phone number, and shipping/billing address.
  • Payment Information: We use third-party payment processors. While we do not store full credit card numbers, we receive confirmation of payment and billing details.
  • Technical Data: IP address, browser type, device information, and "cookies" to improve your browsing experience.
  • Business Information: For B2B clients, we collect GST details and company names for tax invoicing.

2. How We Use Your Information

We use the information we collect in various ways, including:

  • Order Fulfillment: To process transactions, ship products, and provide 1-year warranty support.
  • Customer Support: To respond to inquiries via our sales (+91 8828555000) or service lines.
  • Communications: To send order updates, newsletters, or promotional offers (you can opt-out at any time).
  • Website Improvement: To understand how users interact with our site and to enhance our UI/UX.
  • Legal Compliance: To comply with GST billing requirements and the Information Technology Act, 2000.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

  • Logistics Partners: To ensure your projectors and screens are delivered to your doorstep.
  • Brand Partners: As the authorized distributor for brands like Formovie, JMGO, and Dangbei, we may share data for warranty registration or technical support.
  • Legal Authorities: If required by Indian law or to protect our rights and property.

4. Cookies and Tracking

Aytexcel uses "cookies" to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the users' experience by customizing our web page content. You can choose to disable cookies through your individual browser settings.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your data during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Indian data protection regulations, you have the right to:

  • Access: Request copies of your personal data.
  • Correction: Request that we correct any information you believe is inaccurate.
  • Erasure: Request that we erase your personal data, under certain conditions.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., YouTube reviews or brand manufacturer sites). We are not responsible for the privacy practices of these external sites.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

Aytexcel Private Limited Registered Address: 4th Floor, 12-A, Highland CHS Ltd 3, Nargis Dutt Road, Pali Hill, Bandra West, Mumbai, Maharashtra, 400050.

Email: sales@aytexcel.com

Phone: +91 8828555000